Privacy Policy

1. Types of Information Collected

We may collect the following personal and non-personal information:

• Name, email address, phone number

• Billing and payment information

• IP address and device/browser data

• User activity logs and preferences

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2. Collection Methods

Information is collected through:

• Forms you complete (e.g., contact forms, subscriptions)

• Purchase transactions

• Cookies and analytics tools

• Communications and support interactions

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3. Purpose of Collection

We use your information to:

• Provide, maintain, and improve our services

• Process payments and fulfill orders

• Communicate with you (e.g., updates, newsletters, support)

• Ensure compliance with legal and regulatory requirements

• Customize user experience and deliver relevant content

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4. Data Usage and Sharing

We may share your data with trusted third parties, including:

• Payment processors (e.g., Stripe, PayPal)

• Analytics providers (e.g., Google Analytics)

• Marketing service providers (with consent)

• Legal or regulatory authorities when required

We do not sell your personal information to third parties.

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5. Communication and Opt-Out

You may receive communications from us regarding:

• Newsletters, promotions, and updates

• Order and support confirmations

You can opt out at any time by:

• Clicking the “Unsubscribe” link in emails

• Contacting us at paulo.ferreira@tetrapod.be

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6. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Enhance website functionality

• Analyze traffic and behavior

• Remember preferences and settings

You can manage cookie preferences in your browser settings.

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7. Consent Withdrawal and Data Control

You may:

• Request access to your data

• Ask for corrections or deletion

• Withdraw consent at any time by emailing paulo.ferreira@tetrapod.be

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8. Policy Updates

We reserve the right to update this policy. Updates will be posted on this page with a new effective date. We encourage you to review this policy periodically.

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Contact Us

For questions or data requests, contact us at:
Email:  paulo.ferreira@tetrapod.be