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Privacy Policy

A legal disclaimer

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.tetrapod.be, in accordance with applicable privacy laws.

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1. Types of Information Collected

We may collect the following personal and non-personal information:

  • Name, email address, phone number

  • Billing and payment information

  • IP address and device/browser data

  • User activity logs and preferences

2. Collection Methods

Information is collected through:

  • Forms you complete (e.g., contact forms, subscriptions)

  • Purchase transactions

  • Cookies and analytics tools

  • Communications and support interactions

3. Purpose of Collection

We use your information to:

  • Provide, maintain, and improve our services

  • Process payments and fulfill orders

  • Communicate with you (e.g., updates, newsletters, support)

  • Ensure compliance with legal and regulatory requirements

  • Customize user experience and deliver relevant content

4. Data Usage and Sharing

We may share your data with trusted third parties, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Analytics providers (e.g., Google Analytics)

  • Marketing service providers (with consent)

  • Legal or regulatory authorities when required

We do not sell your personal information to third parties.

5. Communication and Opt-Out

You may receive communications from us regarding:

  • Newsletters, promotions, and updates

  • Order and support confirmations

You can opt out at any time by:

6. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Enhance website functionality

  • Analyze traffic and behavior

  • Remember preferences and settings

You can manage cookie preferences in your browser settings.

7. Consent Withdrawal and Data Control

You may:

8. Policy Updates

We reserve the right to update this policy. Updates will be posted on this page with a new effective date. We encourage you to review this policy periodically.

Contact Us

For questions or data requests, contact us at:
Email:  paulo.ferreira@tetrapod.be

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